CoPilot UK Blog

A FREE map update is here!

uk sat nav map update copilot M74We’ve been putting the finishing touches to our latest app update for CoPilot Live Premium and CoPilot GPS (v9.3) – in fact it’s available right now on the App Store, Google Play and CoPilot Webstore.

In addition to a variety of improvements and new features, arguably the biggest deal in this update is completely updated NAVTEQ maps for our customers in Europe, Australasia and South Africa. That’s a free map update folks!

As we all know, maps are at the heart of any sat nav system, and keeping them up to date is important. We use premium quality (and expensive!) maps from NAVTEQ, as used by most leading in-car nav systems, and previously we’ve only been able to bring you updates on an occasional basis.

However, in addition to this free update, we’ll be bringing Premium customers regular free updates in the future too. So think of your CoPilot purchase as an investment in the future – for features AND updated quality maps.*

UK customers might be interested to know that this particular free map update brings several major changes to the road network including:

  • M74 extension in Glasgow. The new maps include this new stretch of motorway as well as the revised motorway network around the city.
  • Hindhead Tunnel. The new maps include this new tunnel and road layout that bypasses Hindhead and the Devil’s Punch Bowl
  • The second Tyne Tunnel
  • The Weymouth Relief Road
  • The new section of the M80 in Glasgow

uk sat nav map update copilot M74  uk-sat-nav-copilot

*Note: the free map update will be available via app updates to our CoPilot Live Premium and CoPilot GPS apps for iOS and Android during September and October 2012. The availability of individual apps will vary by region. CoPilot Live v8 customers need to switch to CoPilot GPS in order to get the map update. Excludes CoPilot Truck apps.

 How to update your sat nav maps:

 iPhone:

  • Download the latest app update from iTunes
  • Single region apps (e.g. UK + Ireland) you’ll get the map update automatically
  • Europe and Western Europe apps: you’ll need to download the latest maps via WiFi (see below for details)

 Android:

  • Download the latest app from Google Play

OR

  • If you purchased your CoPilot app on the CoPilot Webstore, you can download our latest app update via this link.

THEN

  • Download the latest maps via WiFi

How to download maps via WiFi (all Android apps and iOS Europe/W.Europe apps)

1)     Select My CoPilot in the app

How to update copilot maps

2)     Select My Maps

car-satnav-europe-copilot

3)     Select your region (e.g. Europe)

4)     A pop-up will appearcopilot-android-satnav

5)     Select “Continue” and the download will immediately begin

uk sat nav iphone

Download once for unlimited driving

Once you have completed downloading the maps, they are stored on your device as usual, so you can still use CoPilot Live without mobile or Internet connection and roaming charges when travelling abroad.

Give your view, write a review

We really hope that you enjoy the free map update. Don’t forget to write a review on the App StoreGoogle Play or CoPilot Live Community Forum to share your thoughts with others.

If you have any questions about this update, please read our FAQs or contact our Technical support.

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17 Comments

  1. Ad
    Posted September 20, 2012 at 1:21 pm | Permalink

    I didn’t get a prompt to update my maps, despite having installed the Android application update. I deleted my UK map, and re-downloaded it – I’m hoping this was enough to get the new version? Is there a way to check the version?

    • Andrew
      Posted September 20, 2012 at 8:45 pm | Permalink

      I found with the new version installed I had to re-login to my Copilot account – the map update was then offered.

    • gordonthegun
      Posted October 17, 2012 at 4:37 pm | Permalink

      The same happened to me.
      I deleted my IT map and downloaded it again.
      Now if I go to “main menu” -> “options” -> “info about CoPilot Live” (menu names are translated by me from italian) in the various version numbers I find 2012 instead of 2011.

  2. Craig Mackay
    Posted September 20, 2012 at 3:13 pm | Permalink

    There appears to be a problem here. Downloading the maps and following the procedures on this webpage causes the map to download and appear to complete with the download button showing it is 99% complete. Despite multiple attempts this never actually completes and so the next time round it tries to restart the entire downloading process again.

    Have run out of ideas as to what can be done here!

  3. Graham
    Posted September 20, 2012 at 7:50 pm | Permalink

    Didn’t work for me either so I deleted the existing UK map and redownloaded. What, actually, is the difference between CoPilot GPS (which is what I have) and CoPilot premium?

  4. Graham
    Posted September 20, 2012 at 7:53 pm | Permalink

    Have redownloaded but still no update!

  5. Hubert Mulder
    Posted September 20, 2012 at 8:03 pm | Permalink

    Wow, update Europe was fast and Hi speed download, al works fine on my Android 4.1. I think this is the best Navigation i ever found and cheap.

    Greetings From the Dutch

  6. Mark Rodwell
    Posted September 20, 2012 at 10:41 pm | Permalink

    The downloads are normally in “News and Updates” Very simple and starightforward. The instructions above haven’t worked for me, as I do not get the pop-up box. So how I’m going to get my update is beyond me – for now….

  7. Piers
    Posted September 20, 2012 at 11:24 pm | Permalink

    So I uninstalled CoPilot as instructed and downloaded and installed latest free update. However, it refused to accept the licence code for my previous install with “Invalid Upgrade Code” mesage. So, stuck with no working satnav and no way to get it working. Any thoughts?

  8. Xaa
    Posted September 21, 2012 at 5:02 am | Permalink

    Difficult to get map update. Did not work in an automatic way. I had to download maps several times as it can not reach 100% at the first time, stopping in the middle. I erase and restart download few times
    to finally get the whole map.

  9. Lawrence
    Posted September 23, 2012 at 11:36 am | Permalink

    My latest dealings with support were very good, but the instructions here are not clear. I have live 8 and although it is the older product, I find it better than premium (have tried but went back to Live). However the instructions for updating from their web site (not android Play) are very sketchy. I am downloading the maps again but I don’t know if this is the upgrade or just the original maps.
    Please try and make it easier, Copilot. Its been 4 years and there are still missing roads around here.
    : (

  10. Paul Ruch
    Posted September 30, 2012 at 8:37 am | Permalink

    Q: Once I have updated the map EUROPE, do I then have to continue by updating the regions e,g. ITALY, EASTERN EUROPEAN COUNTRIES etc or are they alraedy uo-tu-date?

  11. Ray Hall
    Posted October 16, 2012 at 5:48 pm | Permalink

    I uninstalled my maps to try and reinstall to my memory card, I cannot find an option to get the maps onto my memory card on a Samsung S3, any ideas, but once reinstalled the copilot app I now cannot get it to work, comes up with invalid licence first time error 717 and now error 708, anyone got any ideas, have contacted copilot support and they have sent me three emails with what I should do but none have worked, still the same stuck with no maps and no updates.

  12. Christo
    Posted October 21, 2012 at 4:21 pm | Permalink

    I updated my Copilot Gps. Same here. No map updates offered. South Africa.
    I checked its still the previous version map. What can I do? I paid a lot for this app!

  13. john
    Posted November 12, 2012 at 12:41 pm | Permalink

    Why isn’t it a simple update? I don’t fancy deleting anything hoping that it will be replaced before I download tghe replacement. Make it simple, not an exercise in reprogramming

  14. Larry
    Posted November 12, 2012 at 2:28 pm | Permalink

    Agree with others above. I had to delete the map, and then it downloaded. This was using a Samsung S3 with UK and Irelend maps. The map size started at 182 mb (old version)…and the new version is 202.2 mb.

  15. Neil
    Posted November 12, 2012 at 8:28 pm | Permalink

    Yeah great! Updated maps and POI’s are still years out of date!

    Still shows Burger king down the road and it’s not been there for at least 2 years!

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