CoPilot UK Blog

On its way – our NEW generation CoPilot Live app!

And¬†when it arrives, you’ll be the first to know.

See a sneak preview here

The all NEW CoPilot Live.

Coming soon to iPhone, Android and iPad

This entry was posted in CoPilot for Android, CoPilot for iPhone & iPad. Bookmark the permalink. Post a comment or leave a trackback: Trackback URL.

49 Comments

  1. Keimpe Bleeker (@bleekerk)
    Posted June 18, 2011 at 12:38 pm | Permalink

    Like Kevin askef, would be very nice to create an update version for the latest Windows Mobile releases! Looking much forward to that.

  2. Kevin Chapple
    Posted June 18, 2011 at 12:07 pm | Permalink

    Will those with earlier versions of Co Pilot Live be able to upgrade FREE/Discounted rate??

    • Dave Rose
      Posted June 18, 2011 at 12:35 pm | Permalink

      Very interested to know this too, as I have recently purchased a full version of the current copilot

    • Kevin I CHAPPLE
      Posted June 18, 2011 at 1:22 pm | Permalink

      (NB Using CoPilot v8 at the moment)

    • Mike
      Posted June 19, 2011 at 7:33 am | Permalink

      Also want to know this. Just spent alot of money on Co-Pilot, so expect free upgrades.

    • Chris
      Posted June 25, 2011 at 3:28 pm | Permalink

      I am reasonably happy with V8, but miss a few things:
      1. Automatic ETA – why do I have to enter an ETA estimate first?
      2. Configurable fields in the map view, to show my choice of items like actual speed, speed limit, ETA, Distance to destination, etc. If I can have two configurable fields with a numbet of these options, it would be really nice.

      I hope V9 will do at least the automatic ETA.

  3. Posted June 18, 2011 at 12:13 pm | Permalink

    i have used CoPilot going back to my old windows pda now on my Android look forward to the update… the value now as a app is outstanding and it’s always with me so much better than a stand alone satnav…

  4. Posted June 18, 2011 at 12:38 pm | Permalink

    Like Kevin asked, would be very nice to create an update version for the latest Windows Mobile releases! Looking much forward to that.

  5. Tom Jasper
    Posted June 18, 2011 at 12:47 pm | Permalink

    The glaring ommision from V8 is the lack on contact integration on the Android platform. I looked at the Flicker photo stream in eager anticipation… Alas I didn’t see any clues.
    Like those above, I am interested to know if this will be made available at a discounted (or even free) rate for existing owners.
    What will happen to V8 on the Android market? I trust it will not be revoked / removed from the marketplace but I fear that will be the case as I can’t see the clear differentiation between the current `premium / best` SatNav application available (Co Pilot) and the new Premium application and suspect that the Premium won’t compete brilliantly against V8.

    Please let us know. With thanks (and well done – looking good).
    Tom

    • G. Thomas
      Posted June 19, 2011 at 2:39 am | Permalink

      Copilot does contacts navigation on Android, at least mine does.

      Menu>destination>contact>go.

      Unless I’m misunderstanding what youre trying to do.

  6. Kevin I CHAPPLE
    Posted June 18, 2011 at 1:30 pm | Permalink

    Tom, Quite agree with regard to the “Lack of contact integration”??. Two options, are either to enter the address manually (boring) or use Google Maps, which integrates fine.
    Well, ALK, what’s happening??

    Cheers
    :-)

    • Guy
      Posted June 19, 2011 at 2:40 pm | Permalink

      As others have said. My copilot on android has contact integration and a QWERTY keyboard. Make sure you’re on the latest realease version

  7. Kevin I CHAPPLE
    Posted June 18, 2011 at 1:47 pm | Permalink
  8. Larry C
    Posted June 18, 2011 at 3:18 pm | Permalink

    What to do? Leaving on a trip to Canada in two weeks; I don’t want to purchase Copilot 8 now only to find the upgrade comes out right after I leave.

  9. Ray Spex
    Posted June 18, 2011 at 9:37 pm | Permalink

    When is the final release date? I was about to buy version 8 for my android phone.

  10. Richard Bernard
    Posted June 18, 2011 at 10:50 pm | Permalink

    Absolutely agreeing with the other comments here about if you already own the previous version is this going to be a free upgrade? i’m an iphone user and think this is an awesome sat nav but I don’t really want to be paying out again for a new version when paying out the first time round.

  11. David White
    Posted June 19, 2011 at 4:18 am | Permalink

    ALK have already stated that CPL9 is a completely new product and it is not an upgrade to CPL8. It will not be available as a free product to those with previous versions. I don’t expect this policy to change.

    • Mike
      Posted June 19, 2011 at 7:35 am | Permalink

      Then they are going to find not many people shelling out twice, especially in the current climate. They need to wake up a little.

  12. Dave Lorde
    Posted June 19, 2011 at 10:13 am | Permalink

    I’d be prepared to pay a nominal upgrade or discounted ‘existing user’ price, but I can’t see paying full price again for a few ‘nice-to-have’ but non-essential features. CPL8 is good enough – unless they stop updates and support, in which case I’d be inclined to try other products.

  13. Matt
    Posted June 19, 2011 at 10:20 am | Permalink

    I paid £27.58 for the UK and Ireland version of Copilot 8 from the Android market. I would say it was definitely not worth the money. If you scroll the map away from your current position, there is no way to reset back without being in motion or exiting and restarting the program. Also it initially read roundabout exits in reverse. The re-routing was poor compared to an old out of date Sony ( iGO ) model side by side. The directions came a bit later too. There are currently rumours circulating about a true offline Google Maps to be released. I will wait and pay for that if necessary rather than throw good money after bad.

  14. Philippe
    Posted June 19, 2011 at 1:53 pm | Permalink

    Great! And did you think about getting rid of this horrible ABC keyboard replacing it by QWERTY? Unfortunately it seems the users of the V8 on “good” old Win Mobile 6.5 are not getting an upgrade, only the Andriods and the Apples. What about us, AlkTech? We also love CoPilot!!!

  15. marcel
    Posted June 19, 2011 at 2:48 pm | Permalink

    Just bought co-pilot live 8 yesterday.If known would have waited.Would a upgrade be available at a discounted price.

  16. Posted June 19, 2011 at 4:41 pm | Permalink

    Don’t hold your breath for a free update… I am just hoping they will maintain support and bug fixes for the current iPhone app.

  17. Posted June 19, 2011 at 6:31 pm | Permalink

    If we do decide to pay for the upgrade, will we existing users have to pay again for new ‘Live Services’?

  18. Rich
    Posted June 19, 2011 at 9:14 pm | Permalink

    I would also like to know if there is going to be a charge or free upgrade, as purchased back in March?

  19. Steveo
    Posted June 20, 2011 at 1:04 am | Permalink

    If this isn’t a free upgrade I will do everything I can to give them bad press- it should at the very least have an option to upgrade for a small fee. We pay 25 pound then expect to pay that again? We may aswell of bought a Tom Tom sat nab from the shop than just a download.

  20. Peter
    Posted June 20, 2011 at 3:18 pm | Permalink

    I bought Co-Pilot V8 when it was first released for the iPhone 3GS and only the UK maps were available, after short period they released UK and Europe maps. I contacted ALK and asked if they were prepared to offer the UK & Euro maps at a discount for people that had already purchased the UK map when it was the only Map available for the iphone. They refused, guess what I did…… I bought TOMTOM UK and Europe maps for ¬£10 cheaper than Co-Pilot version. Stuff you ALK.

    ALK need wake up and treat there customers better by offering a good discount upgrade for existing customers.

    This is the chance for ALK to show you care about your paying customers.

  21. Andrew
    Posted June 22, 2011 at 7:12 am | Permalink

    I just recently bought copilot HD, maps and traffic. I would be seriously miffed if I don’t get a free update given the map dbase on the current iPad version is so out of date. I’d also like to see a solution to vary the speech volume – I got a monumental headache yesterday listening to music in the iPad through the car hifi with the copilot lady booming out at 500db at every turn. Reducing the volume to keep her sweet means u can’t hear the music. Frustrating.

  22. Martin
    Posted June 23, 2011 at 5:40 pm | Permalink

    What news of the QWERTY input for WinMob 6.0, long since promised as “coming soon”?

    http://www.alk.eu.com/support/copilot-support/copilot8-uk.htm

    • gary
      Posted June 24, 2011 at 2:19 pm | Permalink

      @ Matt, Andrew, Peter, Martin, SteveO and everyone else who’ve had problems.

      sorry to hear about your issues. I too feel a bit short-changed by copilot 8. I reckon I spent the best part of ¬£80 on mine – after I’d bought the software, a big fat microSD card, a car charger & windscreen mount.

      My user experiences have been very mixed too. I had a pretty good experience with v7 on my windows mobile, which is why I went to v8 when I got my HTC desire. However:

      * I didn’t have any maps for 4 days (map server was unavailable) – tech support had to email it to me. Also, Co-pilot Central map downloads only work if you buy the maps through that application.

      * Initially, it would force-close if trying to use the keyboard in portrait mode. I always use portrait because I feel it’s more useful to get vertical, rather than horizontal info. This has now been corrected so there’s no force-close any more but even tech support admit that you can only input successfully in landscape mode – how rubbish is that.

      * None of the voice packs work on android – you have to use the google synth speech to get any voices at all (again confirmed by tech support).

      * The POIs seems to be a bit flakey (some of the stuff in the immediate area of my phone is totally inaccurate e.g. a local pub is literally shown a mile away from where it actually is).

      * About the only thing that has been ok has been Tech Support, who have been polite, reasonably helpful and prompt in dealing with my questions.

      Tbh, I think co-pilot would have a serious problem if TomTom produce a mobile version of their software. Funnily enough I’ve read some recent news (dated 31 may 2011) that TomTom are producing an android version of their software. I’ve generally found TomTom to be expensive so it will be very interesting to see what ALK do about keeping hold of their customer base!

      I simply can’t see them giving us a free upgrade… but if they don’t offer a good discount to upgrade (which reflects the problems users have had with v8, etc – and let’s remember v8 has been out since sometime around Nov 2009, in the UK at least, so should be a mature, stable product – they are going to see people leaving in droves.

      PS no idea about the QWERTY input, Martin. I wouldn’t hold your breath mate.

  23. Brian
    Posted June 25, 2011 at 3:41 am | Permalink

    I completely agree.. I paid quite a bit for this product with the expectation that I would be able to receive updates for the lifetime of the product. Normally I don’t shill out this much money but I felt it was worth it to be able to receive lifetime updates..

    I have already convinced quite a few friends to purchase the current version. I have to say that unless there is an upgrade path that is allowed for those of us that have shown loyalty, I probably will not continue to recommend the product.

    I would like to try the new version but I am not going to pay double for something I already feel is pricey. There are FREE alternatives in the itunes store..

  24. mark
    Posted June 25, 2011 at 4:01 am | Permalink

    +1 for a Windows Mobile 6 version. All the release information I am seeing only references iOS and Android.

  25. Mike
    Posted June 25, 2011 at 8:34 am | Permalink

    I’m on v8, started on V6, never managed to get any kind of discount for any upgrade despite being a customer for quite a number of years. So I wouldn’t hold your breath.
    When I switched from 7 to 8, my Live Traffic subscription didn’t follow (something they failed to mention at the time of the purchase) and then it took weeks for Traffic to become available on 8. And of course, when you upgrade, your previous version licence becomes invalid, so I couldn’t even go backwards to use that.
    I am just about to switch OS from WinMo 6.5 to Android 2.3 and have been told that I have to buy a new core product, but my US maps and Live Traffic will transfer across. Now what do I do I wonder?
    It’s saving graces are that I only need one device, all the time, wherever I am I’ve got it. Maps were cheaper than buying/hiring a US satnav. Routing (when correctly programmed) is good, as are turn warnings (adjustable) POIs seem ok.
    Hmmmmmmmmmmmmmmmmmmmmm. A quandry if ever there was one.

    • Mike
      Posted June 25, 2011 at 8:39 am | Permalink

      I should point out I’ve always got map updates no problem ad infinitum. UPDATES being changes to your current version of software, bug fixes, maps etc. UPGRADES on the other hand, changing from V8 to V9 I’ve never seen free, on any software package. I use Lightroom. Photoshop, Nero, Roxio, Norton etc, and the upgrades from V3.x to V4.x for instance haver never been free. Updates from V3.1x to V3.2x are of course.

  26. Rik
    Posted June 27, 2011 at 2:38 pm | Permalink

    I am toying with two ideas right now… upgrading copilot to V9 when released, or going with the HTC sense navigation option. which is fully integrated into the phone and come with voice direction all for 40 notes for the whole of europe.

    though it does lack some features, or maybe I just have not found them yet

  27. Tom
    Posted June 27, 2011 at 6:08 pm | Permalink

    I now hate copilot – I want my money back, I paid 19.99 and bow I have to buy the new app to get the updated version 9. Discusting

  28. Den
    Posted June 27, 2011 at 7:10 pm | Permalink

    What is wrong with you people this a new product ALK have worked hard on , do you think they are in business to give away their products, did Apple give you a new free Iphone when they launched the Iphone 4 of course not, if they had they would not be in business for long.
    Grow up people.
    If you have just recently purchased V.8 I am sure they will sort out some kind of discount.
    I wish Samsung would give me a free TV every time they renew the models.

    • David White
      Posted June 27, 2011 at 10:09 pm | Permalink

      Well said!

    • Gary
      Posted June 29, 2011 at 10:14 pm | Permalink

      @ Den

      Fair enough… unfortunately the only discount so far is an open one of 50%, which in itself is generous and is a bargain for those not owning copilot already. However, this discount is ONLY running for 7 days and probably for many, they don’t feel the need to upgrade yet, unless you’re one of those still experiencing fundamental problems with v8 (for example, text entry simply not working properly in portrait mode, voice-packs not working, etc).

      Believe me, it rankles that the only way to fix issues is to spend more money on a new version. Also, who knows how bug-laden v9 is. Personally, I don’t like moving to new software until I’ve confirmed it’s stable, so the discount is irrelevant because it won’t be available when I’m looking to upgrade.

      I think ALK are probably extremely concerned about TomTom entering the Android arena and they want to establish / extend their customer base before this major competitor starts causing problems. Mind you, checking out pricing for TomTom mobile (for iPhone), it’s prohibitively expensive at around ¬£50… so unless TomTom sort their pricing strategy, ALK won’t have so much to worry about (assuming their mapping data isn’t too old).

      Gary

  29. BC
    Posted June 28, 2011 at 10:59 am | Permalink

    I have recently moved to an Android phone.
    I want to buy an offline SatNav app.
    I am familiar with TomTom, but can’t find a release date for the announced Android version.
    I am prepared to give Copilot Live 9 a try, but will need it within a couple of weeks and like many am mindful of the coming V9.
    That’s OK, because ALK have published a release date as Q2, which ends this Thursday………….
    Now, if for some reason V9 doesn’t arrive on Thursday, here’s a suggestion to you marketing types at ALK – assuming you look at these comments.

    Your new release is late.
    You recognise potential customer frustration.
    You are in business to make money, so backdated upgrade deals are unrealistic, but recognise that all V8 buyers after 1st July would only be buying V8 because V9 is late.
    In light of this recognition, any orders for V8 from 1st July onward would be entitled to an upgrade, only needing to pay any price difference between V8 and V9.
    For those who purchased V8 before that date, a more traditional upgrade path could be offered.

    This looks fair to me.
    What do you say ALK?

  30. Ken Marsh
    Posted June 30, 2011 at 7:48 pm | Permalink

    I have CoPilot Live v8 on my HTC Thunderbolt, selecting a contact’s address gives me two options, Maps and VZ Navigator (which I never even initialized). Other addresses from the Internet offer Maps and Google Navigation (their own semi-satnav).

    If there is Android integration here, I’m not seeing it.

    I bought v8 just a few months ago, and then upgraded from USA to NA to get more POI. I’d like to see a recent buyer discount as well. If I had v8 for 2 years, I wouldn’t be so uptight about it.

    • Gary
      Posted June 30, 2011 at 11:51 pm | Permalink

      @Ken

      It sounds like you are selecting a contact outside of Copilot, hence the links to Google Maps, etc.

      I’m using the UK+Ireland version of copilot 8 and you start the application, choose “Destination” then “Contact”. You should then see a list of your contacts appearing. Please note that if your Contacts list is in active use (e.g. during syncing), the Contact list doesn’t appear in CoPilot.

      Also, be aware that, for some reason, Copilot 8 didn’t route me correctly to the last contact I tried to navigate to. I’ve just checked and it seems that for some reason, the road name/house number was in the wrong address field. So, just be slightly wary, assuming you get this to work I.e. check the address CoPilot has picked up is correct. Additionally, Copilot does, not surprisingly, struggle with complex addresses e.g. a flat number + name of the apartments + address, so you may get parsing issues and experience problems.

      As to discounts, there simply isn’t a recent buyer one. However, I’ve just checked and you can pick up the US Live Premium version for $9.99, instead of $29.99 (deal only lasts 7 days though). I don’t believe there’s any discount for additional maps. You can also try contact ALK customer Support but I can’t see you having any success. I direct you to the comments in ALK’s most recent UK blog (http://blog.copilotlive.com/uk/2011/06/28/from-a-to-better-introducing-copilot-live-premium/#comments). David (in ALK live marketing) answers some consumer questions:

      “…1. Is there an upgrade to CoPilot Live Premium from v8 or previous versions?
      Unfortunately there is currently no mechanism that allows us to provide a discount to existing customers through Android Market or iTunes. Therefore we are offering the app at 50% off for the first 7 days on Android Market. This will also be the case for iTunes when the apps are approved by Apple.

      2. Why are we charging for the app?
      CoPilot Live Premium is a completely new app, not an update to the existing app. We hope that customers will appreciate that from time to time we need to charge for our latest developments in order to continue creating the very best navigation experience possible. Our existing apps will remain on the app stores and available for existing customers to use as normal. We do think that CoPilot Live represent good value compared with some competitor apps, particularly with the 50% introductory discount

      3. Can v8 maps be used with the new app?
      Unfortunately no, v8 or previous version maps are not compatible with CoPilot Live Premium…”

      Hope this helps.

      Gary

  31. Mark Shaw
    Posted June 30, 2011 at 10:07 pm | Permalink

    Can’t get this offer to work on my iphone4, any ideas why?
    Or am I correct in my thinking you have given 7 days for the offer but ONLY to Android phones !!!!

    • Gary
      Posted June 30, 2011 at 11:54 pm | Permalink

      @mark shaw

      I read that the iPhone offer will start when Apple finishes vetting the application. However, I suggest you check with ALK customer support to be sure.

      Regards,

      Gary

      • David // CoPilot Live Marketing
        Posted July 1, 2011 at 10:28 am | Permalink

        That is correct – the 7 day promotion will begin from the moment that the app gets approved and is live on the app store.

    • David // CoPilot Live Marketing
      Posted July 1, 2011 at 10:42 am | Permalink

      Hi Mark – as mentioned elsewhere, the iPhone apps are still awaiting approval from Apple. The 7 day offer will begin when they go live.

  32. Dan Skinner
    Posted July 1, 2011 at 8:20 am | Permalink

    I`m using V8, works fine for me, ALK have not made it clear what benefits an upgrade to V9 will give me.

    Dont think I`ll bother shelling out another 15 quid, thanks very much.

  33. Bill Nesbitt
    Posted July 5, 2011 at 12:38 pm | Permalink

    I am an iPhone co-pilot V8 user and have been searching the apps store with no success for the new premium version as indicated in your website. When will this be available on the iPhone and will you advise users when it will be available. Your website is totally misleading as it implies that the app is available now but on closer examination you state that it is awaiting apple approval. This is not an acceptable way of promoting your product and I agree with previous comments about free updates

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