CoPilot GPS North America Blog

January MapSure Requests and Map Update Now Available

We’ve just released this month’s free monthly map maintenance update for all CoPilot Live North America, CoPilot Live USA, CoPilot Live HD North America and CoPilot Live Directions customers. The new update includes emergency road closures, updates reported by users via MapSure™ during the month of January and other improvements.  So if you submitted a street or address change in January via MapSure, it’s now available!

You can download the free update directly from your device via mobile web or WiFi, here’s how:

  • Go to MENU > Updates and tap “Check for Updates”
  • After the download is finished, make sure to completely restart CoPilot Live to ensure the update is complete.  If you do not restart, you will not see the new map data.

 

If you prefer to have your device check for these monthly updates automatically:

  • Go to MENU > Updates and select the “Check for Updates When CoPilot Starts” option and tap OK

Quarterly Maps

IMPORTANT:  In order to receive the monthly update you MUST have the latest 2010 Q4 Quarterly Maps which we released last week.  Click here for instructions on how to get the 2010 Q4 Quarterly Maps.

  • For iPhone & iPad customers:  You can download the latest free Quarterly map update via the most recent application update in your iTunes. 
  • For CoPilot Live Directions & Laptop customers: You can download the latest free Quarterly map update directly from your device.  Within CoPilot Live, go to Menu > Get Maps and re-download your selected map region
  • For Windows Mobile & Android customers:  Download your free full map update using the latest version of CoPilot Central 2.0 desktop companion software. You can download and install CoPilot Central 2.0 from www.copilotlive.com/central.  You must also have the latest version of CoPilot Live for your Windows Mobile or Android device.  You can also download the latest version of maps directly from your phone using CoPilot Live.  Within CoPilot Live, go to Menu > Get Maps and re-download your selected map region

ALK MapSure Service

This free update is part of our MapSure service that guarantees you always have the very latest map of North America on your CoPilot Live. Click here to report a map improvement through MapSure today or you can now report MapSure updates directly from within CoPilot Live.  Just go to MENU > MapSure 

This entry was posted in Android News & Updates, CoPilot Premium, iPad News & Updates, Laptop News & Updates, Windows Mobile News & Updates and tagged , . Bookmark the permalink. Post a comment or leave a trackback: Trackback URL.

6 Comments

  1. pxcajun
    Posted February 22, 2011 at 11:31 pm | Permalink

    After the new update on an IPAD, I am getting POI database error. Also, while driving down the North California coast, there is no indication of the difference between ocean and land. Roads just look like they are much further inland. YOu cannot tell that in many places, the roads run right alongside of the ocean, at varying heights.

    • Devon Valenti // Marketing Manager, North America
      Posted February 23, 2011 at 1:11 pm | Permalink

      Hello pxcajun,

      Thank you for your comments. We are aware of the POI database error and we are fixing it right now and should have an app update out to you ASAP. We apologize for the inconvenience.

      As for the issue with the oceans and land, I’m not completely sure what you’re referring to. Perhaps you can send me a screenshot of what you’re seeing, my email address is dvalenti@alk.com.

      Thank you,
      Devon

  2. xy
    Posted February 23, 2011 at 8:59 pm | Permalink

    Please guys, launch an app for Windows Phone 7. There are plenty of customers waiting. There is no bing navigation app either. Literally no competition for you guys. A very basic app will also go a long way

  3. Devon Valenti // Marketing Manager, North America
    Posted February 24, 2011 at 10:20 am | Permalink

    Hello xy,

    Thank you for your feedback & suggestions.

    Devon

  4. Daniel Aumack
    Posted February 28, 2011 at 6:59 pm | Permalink

    I have purchased the Ipad version, 3G, 64 GIG and it worked great until recently when I now
    get a poi corurpt file in info file usa, I deleted as it asked, I also notice that I use to be able through options to get automatic updates through the app, that is also gone. Do you know when this will be fixed or is that considered to be my problem. It use to be a good one.

    • Devon Valenti // Marketing Manager, North America
      Posted March 1, 2011 at 4:26 pm | Permalink

      Hi Daniel,

      Thank you for your message. We are aware of the POI corruption issue that the iPad is currently experiencing. We’ve fixed the bug and have submitted the new update to iTunes, we’re just waiting for it to be approved. My rough guess is it will be approved by the end of the week. We apologize for the inconvenience.

      I’ve also responded directly to your email and would like to speak with you further about the automatic update issue you’re experiencing.

      Thank you,
      Devon

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